Trustpilot monitoring

Monitor Trustpilot.
Catch a bad review the same day.

Get alerts for new reviews, bursts of reviews and rising negative sentiment on Trustpilot. Pick what to watch, set a schedule and a spending cap, and send alerts straight to your team.

Create a Trustpilot monitor What you can watch

1,000 free credits / month·No card required·Monitors beta

Trustpilotjust nowComplaint

New 1★ review

“Charged twice and support hasn’t replied.”

Illustrative

Source-linked alertsEvery alert keeps its Trustpilot link

From every 15 minutes to weeklyChecks run on the schedule you choose

From 3 credits a checkSet a monthly cap per monitor

What you can watch

7 ways to watch
Trustpilot.

7 of 8 live Trustpilot endpoints can run on a schedule; the others can’t. A monitor compares each check with the last and alerts you to what changed.

Reviews5 credits per checkGuided setup

Business search5 credits per check

Category3 credits per check

Category search3 credits per check

Companies in a category3 credits per check

Reviewer3 credits per check

Reviewer reviews3 credits per check

Trustpilot API Monitors guide

How it works

Set it once.
Hear when it changes.

No scraping to maintain and no polling code. Monocrawl runs the checks and keeps the evidence.

Pick what to watch
Choose a Trustpilot page, feed or search from the list above and enter what to track.
Set a schedule and cap
Every 15 minutes to weekly. See the cost before you start, and cap what each monitor can spend.
Get the alert
New changes go to Slack, Discord or a webhook, with a link back to Trustpilot.

Trustpilot monitoring pricing

From 3 credits a check.

Watching a company’s reviews costs 5 credits a check, about 150 credits a month on a daily schedule. Every account gets 1,000 free credits a month, no card required.

Create a Trustpilot monitor

Compare plans

Before you start

Trustpilot monitoring,
answered.

Can I get alerts when something changes on Trustpilot?

Yes. A Monocrawl monitor checks Trustpilot on your schedule and compares each check with the last, so you hear about new reviews, bursts of reviews and rising negative sentiment rather than the same results again.

Do I need a Trustpilot account?

No. You do not need a Trustpilot Business account. Monitors read public reviews for any company domain through your Monocrawl key.

How far back does a Trustpilot monitor go?

A monitor starts from its first check and reports new reviews after that. Each check reads the latest page of reviews; the API can page further back when you need older ones.

How often can a Trustpilot monitor run, and what does it cost?

Every 15 minutes, hourly, every 6 or 12 hours, daily or weekly. Watching a company’s reviews costs 5 credits a check: about 150 credits a month daily, 3,600 credits hourly. Every account gets 1,000 free credits a month, and a cap on each monitor keeps spending predictable.

Do I need to write code?

No. Build a monitor in the dashboard and send alerts to Slack, Discord or a webhook. If you prefer code, monitors are also available through the API and MCP.