Rating drop
Notable. A 0.4★ drop is critical.
App review monitoring
Catch the bad update
before your rating does.
Every new App Store and Google Play review in one inbox, with the 1–2★ ones first. Alerts when your rating slips or complaints spike after a release.
Works with 
App Store
Google Play150 free credits to start · No card required
NNorthloop NotesReview inbox · both stores
- Google Playv4.2
“Good app, but the new toolbar is harder to use.”
- App Storev4.2
“Shared folders keep disappearing after the update.”
- Google Playv4.2
“Offline mode finally works on my commute.”
- App Storev4.1
“Love it, but please add a dark mode for the web app.”
Illustrative · fictional app and reviews. Try the filters.
The bad update
Ratings move slowly.
Reviews move first.
A store rating averages years of reviews, so a broken release barely dents it for weeks. The share of 1–2★ reviews jumps the next day. That is what we alert on.
Reviews a day, by rating5★4★3★2★1★
Alert sent, the day after v4.21–2★ reviews went from 12% to 31% of all reviews. A rise of 15 points or more is critical.
The first check
No flood on day one.
Only what is new.
- First check1,240 existing reviews
Saved as your starting point. No alerts.
- Every check afterOnly new reviews
Anything you have not seen before, from both stores.
- Today25 new · 5 flagged
The 1–2★ ones first, each linked to the store.
Alert rules
Four signals.
Each one adjustable.
These are the defaults for app reviews. Tighten or loosen them per monitor.
Review volume
New reviews arrive at twice the usual rate.
Points of 1–2★ share
Critical. Low ratings suddenly make up more of what you get.
Complaints filter
Low ratings plus complaint phrases, so they reach you first.
Exports
Every review,
ready for your spreadsheet.
Exports contain structured review data ready for analysis in your existing tools: date, store, rating, app version and the review itself.
Monitoring and exportsnorthloop-reviews.csvExport
| date | store | rating | version | review |
|---|---|---|---|---|
| 2026-09-22 | App Store | 1 | 4.2 | Crashes every time I open a shared note. |
| 2026-09-22 | Google Play | 2 | 4.2 | Sync lost my edits twice since the update. |
| 2026-09-21 | App Store | 5 | 4.2 | The new widgets are brilliant. |
| 2026-09-21 | Google Play | 1 | 4.2 | Can’t log in since updating. |
| 2026-09-20 | Google Play | 3 | 4.2 | Good app, but the new toolbar is harder to use. |
Pricing
Choose how often.
See the cost.
One monitor checks both stores. Pick a schedule to see the most it can use in a month at today’s prices. Checks pause if available funds cannot cover the next run.
Up to120credits a month
30 checks (daily) × up to 4 credits.
App Store + Google Play: up to 4 credits per check. The first check, your baseline, costs the same as any other.
1 credit to create the monitor.
Fits Starter$29/month · 10,000 credits
Before you start
Review monitoring,
answered.
Which reviews count as complaints?
Reviews rated one or two stars, plus reviews that use complaint phrases. You can adjust the filter for each monitor.
Can I monitor Google Maps reviews too?
Yes, with a separate local-review setup for a business location. It is not part of the app-review monitor.
Can I monitor App Store and Google Play reviews together?
Yes. Add the App Store app ID and Android package name to one app-review monitor. Both supported stores can contribute to the same findings feed. The builder shows availability and the cost of checking your selected sources.
Will the first check alert me about every old review?
No. The first check establishes your baseline from the existing batch. Later checks surface previously unseen reviews, so you can focus on new feedback. The baseline check is charged at the normal check price.
Can I get alerts for low-star app reviews?
Yes. The complaints filter includes reviews rated one or two stars, as well as matching complaint phrases. New findings can go to configured Slack, Discord or webhook destinations; email requires email delivery to be enabled. A low rating is a signal to investigate, not a complete sentiment analysis.
Can I export reviews for rating or version analysis?
Yes. Exports contain structured review data ready for analysis in your existing tools. Compare the records your monitor has collected, using source dates and app versions where supplied. The export is not a complete history of every store review.
Hear it from your reviews.
Not from your rating.
Start with 150 free credits. No card required.
Create a review monitor
Google Maps data APIs